SCSM 2012 Self-Service Portal – Server Error in ‘/ContentHost’ Application

While working with the Service Manager 2012 Self Service Portal I was receiving an error when clicking on KB articles.  Here is the error:

image

This deployment was using a self signed certificate. I had already installed the self signed certificate in the trusted root store.

To fix this I went to C:\inetpub\wwwroot\System Center Service Manager Portal\ContentHost and updated the line

<appSettings>

<add key=”ContentHostAbsoluteUri” value=”https://SERVERNAME:443/ContentHost” />

</appSettings>

To be the full FQDN of the SharePoint/Self Service Portal server. I was able to access KB articles after that without any errors.  So it looked like this:

<appSettings>

<add key=”ContentHostAbsoluteUri” value=”https://SERVERNAME.MYDOMAIN.com:443/ContentHost” />

</appSettings>

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