Service Manager SP1 Update Rollup 4 Error

I recently ran across some problems when trying to update System Center Service Manager SP1 with Update Rollup 4 (UR4) (http://www.microsoft.com/en-us/download/details.aspx?id=40836). Here is the error: “Microsoft System Center 2012 Service Pack 1 Service M has stopped working“.

 

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There is a Temp folder on management servers with SCSM setup logs like in the screenshot.

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The UR seems to get hung up on something in one of these logs. To get past this try the following:

From the management server/s that the UR install failed on go into C:\Users\YOUR USERNAME OR USER SM WAS INSTALLED UNDER\AppData\Local\ and rename the Temp folder to something like Old-Temp. Reboot and then run the UR4 install again. Now the UR4 should go through without any problems.

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