Integrate SugarCRM with Active Directory

Here is a quick how to guide on configuring SugarCRM to integrate with your Active Directory.

First thing you need to do is log into your SugarCRM and click on the admin link in the upper right hand corner.

Scroll down to System Settings and click on this link.

Now scroll down to LDAP AuthenticationĀ Support and enable it. This will expand out and you will need to configure these settings.

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Backup your SugarCRM

The backup tool in SugarCRM does not work at all when in a shared server environment.

I have a better way to backup your SugarCRM that works. To restore your SugarCRM you need to restore the database first and then restore your SugarCRM files. Here is how it works:

First you need to export your full database. (I use MySQL) You do this from PhpMyAdmin. In order to reach it you have to log in your Cpanel, go to MySql databases and click on the link to PhpMyAdmin.

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Install SugarCRM on a shared server

I am going to give detailed instructions onĀ installing SugarCRM in a shared server environment. For this article we will be using Sugar Community Edition. Note: some things may differ depending on your shared server environment.

My environment consists of:

  • Platform: Linux
  • Web Server: Apache
  • Database: MySQL
  • Language: PHP

First go to http://www.sugarcrm.com/crm/download/sugar-suite.html to download the latest release of SugarCRM.

Create your MYSQL database. We will call our databaseĀ sugar1.

Create or choose a domain name that will be used to access your SugarCRM once it is installed. We will pretend our domain name is www.sugar1.com .

Copy the SugarCRM files that you just downloaded from your computer onto your web server via FTP. Be sure to copy these files in the root directory for www.sugar1.com .

Check and set platform requirements and configurations before installing. My platform and configuration was already set to go. You can see what these are here: http://www.sugarcrm.com/wiki/index.php?title=Platform_Requirements_and_Configurations .

Now you can install SugarCRM using the sugar setup wizard. To access this type this URL in a web browser: www.sugar1.com/install.php . You will then see the setup wizard pictured below.

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Sugar CRM savePath error during install

I ran into the following problem when installing Sugar CRM Community Edition 5.0.0f on a shared hosting server:

Session Save Path Setting The session.save_path setting in your php configuration file (php.ini) is not set or is set to a folder which did not exist. You might need to set the save_path setting in php.ini or verify that the folder sets in save_path exist.

Note: Your php configuration file (php.ini) is located at: (The error should tell you right here where it is located on your server)

To solve this issue I had to

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