Install SugarCRM on a shared server

I am going to give detailed instructions on installing SugarCRM in a shared server environment. For this article we will be using Sugar Community Edition. Note: some things may differ depending on your shared server environment.

My environment consists of:

  • Platform: Linux
  • Web Server: Apache
  • Database: MySQL
  • Language: PHP

First go to http://www.sugarcrm.com/crm/download/sugar-suite.html to download the latest release of SugarCRM.

Create your MYSQL database. We will call our database sugar1.

Create or choose a domain name that will be used to access your SugarCRM once it is installed. We will pretend our domain name is www.sugar1.com .

Copy the SugarCRM files that you just downloaded from your computer onto your web server via FTP. Be sure to copy these files in the root directory for www.sugar1.com .

Check and set platform requirements and configurations before installing. My platform and configuration was already set to go. You can see what these are here: http://www.sugarcrm.com/wiki/index.php?title=Platform_Requirements_and_Configurations .

Now you can install SugarCRM using the sugar setup wizard. To access this type this URL in a web browser: www.sugar1.com/install.php . You will then see the setup wizard pictured below.

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Sugar CRM savePath error during install

I ran into the following problem when installing Sugar CRM Community Edition 5.0.0f on a shared hosting server:

Session Save Path Setting The session.save_path setting in your php configuration file (php.ini) is not set or is set to a folder which did not exist. You might need to set the save_path setting in php.ini or verify that the folder sets in save_path exist.

Note: Your php configuration file (php.ini) is located at: (The error should tell you right here where it is located on your server)

To solve this issue I had to

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Welcome!

Welcome to my first blog site. I will be updating this site soon! I will be exploring topics on Open-Source and Microsoft products. I hope some of the blogs I post will help other IT professionals that may be running into the same issues I have had.