DPM found no recovery point which you are authorized to restore on the specified DPM server

Problem:

On client computers that are protected by DPM you had to put the end users account in the local administrators group. If you did not add the end user account to the local administrators group you would get this error after opening the recovery tab in the DPM client: “DPM found no recovery points which you are authorized to restore on the specified DPM server. You can restore only those recovery points for which you were an administrator at the time the backup was taken. To restore other recovery points, contact your DPM administrator, or attempt to restore from another DPM.”  This is not ideal on many networks because the end users are not allowed to have local administrator access.

Solution:

Apply hotfix 2465832 found here: http://support.microsoft.com/kb/2465832.

This hotfix resolves other issues with DPM 2010 as well. You can find the full list of what this hotfix corrects on that link. Be sure you check out the prerequisites for this hotfix before applying and don’t forget to update your DPM agents after applying this hotfix.

***UPDATE***

Mike Ressler found a mistake in the KB documentation.

Here is a link to Mike’s post on this:

 http://scug.be/blogs/scdpm/archive/2011/03/11/getting-the-non-administrator-client-recovery-working-in-dpm-2010.aspx.

The mistake is in the registry key that you need to create. In the KB you are told to create: 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Agent\ClientProtection and then create a new key called ClientOwner as REG_MULTI_SZ

It should actually be:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Agent\ClientProtection and then create a new key called ClientOwners as REG_MULTI_SZ.

ClientOwners not ClientOwner.

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